St. Paul’s Catholic Primary School
Wolviston Mill LaneBillingham
TS22 5LU
01642 360022
Headteacher: Mrs S Sinclair
SENCO - Mrs M L Peacock
Chair of Governors - Mr M Scott
In the first instance, please contact either Mrs Millington or Mrs Sharkey on 01642 360022.
If you require paper copies of any of the information on our website please contact the school office.
Contacting us regarding a complaint
Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed:
- Firstly, contact the appropriate school staff directly to allow for matters to be solved informally.
- If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved.
- If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel.
If you have a complaint or concern relating to trees, kindly refer to the guidance before making contact.